AFC Bournemouth caterer appoints ForeComm

Black Label Events, the venue and event caterer that provides high quality services to AFC Bournemouth, has appointed ForeComm, part of the Southampton-based communications specialist group ForeSolutions, to supply radio communications.

With hundreds of AFC Bournemouth and visiting team fans attending each match, the Black Label Events team were looking for an efficient communications system and ForeComm have supplied the event catering firm with two-way hand-held radios to ensure communication between the whole team is quick and simple, ultimately helping the team deliver first-class pitch side hospitality.

ForeComm has equipped Black Label Events with Motorola SL4000 digital radios and ear pieces.  The SL4000 radios will easily increase productivity by keeping users communicating, yet streamlining their radio use to allow them to concentrate on the job at hand.

The SL4000 is designed for discretion and professionalism.  It is sleek and light weight, making it comfortable for staff to wear.  With an intelligent audio feature, the radio volume automatically adjusts to compensate for external noise and the radio’s background noise suppression filters out external commotion.

Darren Martin, operations director at Black Label Events, says: “AFC Bournemouth play host to many events, functions, exhibitions and football matches throughout the year and to make sure our catering team had efficient means to communicate. We are looking forward to working with ForeComm.”

Tom Ross, managing director of ForeComm, comments: “The caterer required an efficient mobile radio communications system and we’re delighted to be selected as its preferred supplier.  The SL4000 radio is an excellent and unobtrusive way of keeping the team in contact.

“Success in a business relies on attention to detail, exceptional customer service and rapid response to customer needs.  The SL4000 enhances a firm’s ability to serve customers effectively – with forward-thinking features like intergrated Bluetooth and intelligent audio – so a firm can improve productivity.”

Dolphin Centre retailers to stay connected with new communications system

L-R Tom Ross managing director at ForeComms and Matthew Spencer security supervisor and a member of the security team at the Dolphin Shopping Centre

Communication for shopping centres and retailers is vital for providing a safe, secure and pleasant environment in which both customers and staff can shop and work. With this in mind, Dorset’s largest indoor shopping facility, the Dolphin Centre has appointed ForeComms, part of the Southampton-based communications specialist group ForeSolutions, to provide a radio system to enable management and retailers to communicate throughout the 680,000 square feet site.

The radio system will not only create a permanent link between the retailers and the centre’s security team, but also assist with the speed in responding to a customer issue, whether it’s a shopper enquiry, attending to an incident or to offer first aid. A number of stores have already signed up to the new scheme including Primark, WH Smith’s, Boots, Accessorize and Wilkinsons to name a few.

Matthew Spencer, security supervisor and a member of the security team at the Dolphin Shopping Centre, said: “Being able to communicate fast and effectively is a top priority for the security team here at the Dolphin Shopping Centre as it ensures the safety of all our shoppers. We work very closely with the retailers and this new radio link will be effective in improving the centre’s customer service and act as a deterrent which in turn will help to reduce incidents.”

As well as a providing its retailers with a direct radio link, the Dolphin’s security team will also hold monthly meetings with the retailers to assist with any additional training and safety measures.

Tom Ross, managing director at ForeComms, adds: “Two-way shop radios play a vital part in the communications mix as it allows retailers, security, maintenance and centre management staff to stay in touch over a wide area.  Being able to communicate fast and effectively is a must for onsite shopping centre staff. We are supplying Motorola DP2600 digital radios to retailers in the centre as well as the management team.

“Digital two-way radios are perfect for modern shopping centres and our radios will enable the Dolphin Centre team to make sure the centre is manned effectively so to give visitors the best possible shopping environment.”

ForeEvents’ radios climb the highest peak in the British Isles

Mountaineerin, a professional mountain guide firm, has completed a successful three peaks challenge with a 78-strong corporate group thanks to radio communications firm ForeEvents.

With the group attempting to walk up and down the highest mountains in Scotland, England and Wales within 24 hours, including the driving from Fort William to Wasdale Head to Llanberis, organisers Mountaineerin enlisted the services of ForeEvents, part of UK communications specialist group Fore Solutions, to supply digital radio communications to ensure the safety of the group.

Mountaineerin required radios for 11 team leaders that would be efficient at allowing constant communication over several miles of mountainous terrain and during possible poor weather.  Fore Events recommended Motorola DP3400 UHF radios and two digital fixed radios for use in the cars at the base of each mountain.  The Motorola DP3400 is a hard-working, professional digital radio and comes with three programmable buttons which can be used for emergency situations or routine messages sent to other users.

The Motorola DP3400 is an incredibly tough radio and ideal for hard working environments such as mountains and quarries. This radio is also tightly sealed against wind and dust and submersible in up to one metre of water for 30 minutes, perfect for users in adverse weather conditions.

Simon Ogunlana from Mountaineerin says: “The service provided by ForeEvents was excellent and the radios were a massive support for our challenge. The ForeEvents team provided an affordable and superb service.  Clear communications were essential and we were extremely impressed that the radio range was far enough to reach the summit of Ben Nevis, at 1,344 metres (4,408 ft) above sea level.  The signal from the leaders reaching the summit of each mountain was crystal clear.  Plus, the battery life lasted for the duration of the mountaineering challenge, which was great.

“We really can’t praise ForeEvents, particularly Jon Derrick, enough for the support its communications gave us.  We will definitely be using the firm again and would recommend the team to anyone requiring radios to support events.”

Tom Ross, managing director at ForeEvents, adds: “The DP3400 Motorola makes the perfect mountaineering companion and this radio did not let Mountaineerin down.  It performed well and held up under the harsh operating conditions.

“Having access to a radio during challenges like this one can give the user peace of mind, and in an emergency situation it can also save a life.”

Fore Events wins V Festival brief

Southampton-based Fore Events, part of the UK communications specialist group Fore Solutions, is set to manage wide ranging radio communications programme for The V Festival event at Weston Park in Staffordshire, which takes place on 17 and 18 August.

The annual music festival, now in its 18th year, has signed a contract with Fore Events which sees the firm supplying radio communications and site engineers to the Staffordshire site throughout the event.

The festival’s production team and its stewarding and security firm, Showsec, have instructed Fore Events to supply, on hire, two-way radios for the renowned 2013 music event, which sees performances by international rock and pop headliners including Beyoncé and Kings of Leon.

Fore Events is supplying 580 digital Motorola DP3400 two-way hand held radios and a Motorola DR3000 repeater infrastructure running a capacity plus license, which will enable site wide coverage and allow for multiple conversations to take place.  There will also be 24 hour engineer cover throughout the weekend to ensure communication between the production team, which includes backstage management and artist liaison representatives, steward and security teams is instant and straightforward.

V Festival production manager Jane Tierney says: “We’re delighted to have appointed Fore Events as our radio communications supplier for the V Festival in Weston Park.  With thousands of festival-goers in attendance, health and safety is a number one priority to us and it is extremely important we have a reliable radio communications system to assist us with delivering an outstanding event.”

Tom Ross, managing director at Fore Events, says: “Fore Events is thrilled to be working with such an iconic festival.  Our two-way radios will be the main means of communication for security and management teams for the festival so they can ensure the event runs smoothly.

“Winning this contract highlights that Fore Events is a serious player in delivering radio communication systems to large scale and high profile events.”

Fore Events manages a prestigious client portfolio which includes Silverstone, the O2 Arena and Twickenham Stadium.  For further details on Fore Events please email [email protected], visit www.foresolutions.co.uk  or telephone 02380 249 860.

Major contract win for Fore Comms

Fore Comms, part of UK communications specialist group Fore Solutions (formerly Event Communication Services), has signed a five-year deal to supply Southampton Business Against Crime (SoBAC) with a digital radio system for Southampton’s business crime reduction partnership.

Southampton-based Fore Comms landed the contract with SoBAC, a non-profit making partnership set up by like-minded businesses who want to control business crime in the city, which sees a state-of-the-art two-way radio system installed to support more than 100 businesses in the Southampton area.

The contract sees Fore Comms supply 160 Motorola two-way radios, 150 DP4400 and 10 DP4800 handsets, which are linked to each other and to the SoBAC security office via a central computer so they can communicate efficiently and alert each other instantly about antisocial behaviour.  The hand-held radios are connected together and managed through a Motorola digital infrastructure which consists of two repeaters and directional antennas that boost the radio signal coverage across Southampton.

The DP4400 portable radio delivers voice and data communications.  It is easy to use and features up to 32 channel capacity, five programmable buttons and an emergency button.  The DP4800 handset features a colour display, full keypad, up to 1,000 channel capacity, five programmable buttons and an emergency button.

Roy Russell from SoBAC says: “Thanks to the equipment supplied by Fore Comms, Southampton businesses can communicate quickly with each other, the police and CCTV control rooms. SoBAC’s aim is to help prevent crime and make Southampton is a safer place to work and shop. The excellent radio communication system supplied by Fore Comms will help us to continue with this aim.”

Nathan Williams, commercial manager at Fore Comms, comments: “We’re looking forward to working with the SoBAC team during the next five years to ensure the radio communication systems throughout Southampton’s shopping scene are constantly meeting SoBAC’s objective to providing a safe environment.”

For further details on Fore Comms please email [email protected], visit www.foresolutions.co.uk  or telephone 02380 249 860.