Local funeral director, Tapper Funeral Service, has reinforced its commitment to delivering the best customer service by appointing two new part-time recruits to its team, Marie Wright and Helen Davies. Marie joins as funeral assistant and Helen joins as receptionist.
Prior to joining the funeral industry, Marie gained extensive customer service experience during a 20-year career working as PA in London. In her new role, Marie will work alongside the funeral director of Tapper Funeral Service’s Broadstone branch where she will be responsible for assisting the funeral director in the process of funeral arrangements, greeting guests and organising meetings.
Helen joins Tapper Funeral Service’s Poole office as an experienced and skilled family liaison officer following 31 years in the police force. Her move into the funeral industry enables her to build upon those skills working in a different sector. Positioned with operating the front desk, Helen will be responsible for ensuring the highest degree of customer satisfaction.
Steven Tapper, joint managing director at Tapper Funeral Service, says: “We are pleased to welcome Marie and Helen as funeral assistant and receptionist to Tapper Funeral Service. Their experience and knowledge of working closely and supporting families make them the perfect candidates for these posts.”