Left to right: Jamie Fish of VoIP Unlimited, Martyn Alner of Target IT Services and Phil Harmsworth of The Work Shop

Poole-based VoIP Unlimited, a leading telecommunications provider, and Target IT Services in Bournemouth joined forces to implement a communications solution for The Work Shop recruitment firm as it faced the challenge of an office move.

With two locations, Ringwood and Poole, The Work Shop has relocated its Poole office on the Nuffield Industrial Estate to Old Wareham Road and during the office move the business telephone system ranked highly on the to-do list.  In searching for a suitable telecommunications solution, The Work Shop appointed VoIP Unlimited and Target IT Services to provide recommendations and implement.

A VoIP (Voice-over-IP) solution has been put into operation as it allows the business to reduce the costs of telephone calls by using the internet. This system incorporates both company offices and the new VoIP technology, which can integrate with the company’s IT processes, offers a number of significant benefits such as scalability and flexibility, plus it also provides major cost savings and this is because a phone line is not required and the calls between branches are free of charge.

Phil Harmsworth of The Work Shop says: “The move of our Poole office was an important part of our strategy, and it was essential that it happened with little impact to the business.  Both VoIP Unlimited and Target IT Services took control of the telecommunications and were very helpful in explaining the options available at the outset at a cost which was affordable.  They also worked very hard to meet the tight two week timeframe we had for the office move and ensured minimum disruption to our business.

“As a growing business, it was important for us to put in place an infrastructure that can be built upon and expanded in the years ahead.”

Jamie Fish, sales manager at VoIP Unlimited, adds: “An office move is a great opportunity to evaluate a phone system.  No office can function without telephones, but the available choices can be confusing.  VoIP is a good solution for a changing company and we were pleased to be appointed by The Work Shop to assist them in its move.  There are many benefits for this to switch to VoIP, with one of the biggest advantages seen as the money-saving potential.”