The Breeze Volkswagen Van Centre has received national recognition after achieving high results in customer satisfaction and business performance.
The Poole-based van centre has been acknowledged with the bronze ‘Most Valued Van Centre’ by Volkswagen Commercial Vehicles.
To ensure high levels of customer service and standards are maintained at all times, Volkswagen Commercial Vehicles UK closely monitor all aspects of its nationwide network of 70 van centres from customer satisfaction and aftersales through to business performance on a quarterly basis. Scores are collated throughout the year accumulating in an annual result.
Paul O’Brien, Head of Business at Breeze Volkswagen Van Centre, says: “Winning the bronze award is testament to the hard work all our staff put in during 2011 and it’s fantastic to gain recognition. In the current economic climate, it’s very important that van operators are confident in our ability to provide the best service. Receiving this award confirms our commitment to delivering excellent customer service. The whole team are now looking forward to more success in the future and maintaining the levels of professionalism that have been shown.”
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